Privacy Policy
Last updated: December 13, 2025
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information
We collect information you voluntarily provide, including:
- Name and email address
- Birth date, time, and location (for astrological analysis)
- Timezone and geographic coordinates
- Contact information and preferences
Automatically Collected Information
When you use our service, we automatically collect:
- Device and browser information
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and personalizing our astrological services
- Processing and delivering birth charts and predictions
- Improving our platform and user experience
- Communicating with you about your account and service updates
- Responding to your inquiries and support requests
- Complying with legal obligations
3. Data Protection & Security
We implement comprehensive security measures to protect your personal data:
- Encryption of data in transit using SSL/TLS
- Secure storage with encrypted databases
- Regular security audits and updates
- Limited access to personal information by authorized personnel
- Compliance with industry security standards
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
4. Data Sharing & Third Parties
We do not sell or rent your personal information. We may share data only in these circumstances:
- With service providers who assist in operating our platform
- To comply with legal requirements and court orders
- To protect our rights and prevent fraud or illegal activity
- With your explicit consent
5. Payments and billing
When you purchase a paid DracoVed plan, your payment is processed by Paddle.com ("Paddle"), our online reseller and Merchant of Record.
Paddle collects and processes your billing information, such as your name, email address, payment method, and billing address, in order to complete the transaction and comply with tax and accounting requirements.
We do not store or have access to your full card details. Paddle acts as an independent data controller for your payment information and handles tax, fraud prevention, invoicing, and refunds in line with its own privacy policy.
For more information, please see Paddle's privacy policy at https://www.paddle.com/legal/privacy.
6. Data Retention
We retain your personal information as long as necessary to:
- Maintain your account and provide services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights & Choices
You have the following rights regarding your personal data:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of promotional communications
- Data portability requests
- Withdraw consent at any time
For GDPR-related requests, please visit our Data Requests & GDPR Rights page.
8. Cookies & Tracking
We use cookies to enhance your experience. For detailed information, please see our Cookie Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@dracoved.com
Website: https://www.dracoved.com